Here at DemGen, we all work from home offices and can’t imagine commuting! We’ve usually been working for hours while traditional employees are still stuck in traffic.
Staff.com – Connecting Great Companies with Global Talent
Here at DemGen, we all work from home offices and can’t imagine commuting! We’ve usually been working for hours while traditional employees are still stuck in traffic.
Staff.com – Connecting Great Companies with Global Talent
Before you start questioning this, hear me out. I know that when you think of the leaders of the multi-million dollar companies, you’re definitely not picturing the average introvert. The leaders we are accustomed to seeing are charismatic, easy to approach, friendly and talkative. But luckily, and thankfully, the work world is changing to open entrepreneurial doors for those of us that prefer solitude, work independently, and keep to ourselves.
Here are a few reasons why introverts are starting to be the leaders the work world is looking for:
1. Introverts know when to stop talking
Sometimes, getting a word in with a rambunctious, energetic team leader is difficult and can make you shy about your ideas or suggestions. Introverts are naturally quiet, and are known to think before they speak, so having a leader who knows when to stop talking can be pivotal in creating a successful open discussion in team meetings.
2. Introverts can play both sides
An introvert doesn’t walk around with a T Shirt announcing their personality type to the world. Often, introverts are able to conjure some similar characteristics of extroverts, allowing them to be both outgoing and reserved. This ability helps them to appear warm and welcoming; instead of having the average shy and reserved persona to generally turns people away.
3. They aren’t looking for the popular people
This doesn’t mean that they’ll shun people in the business with mighty reputations, but instead, means they’re more willing to give everyone a chance. Introverts are methodical and know that the best talent may not always be the most popular, so they’ll pay attention to all the details when it comes to hiring people for their team.
4. They appreciate relationships
Introverts prefer keeping a close-knit group of friends and family to surround themselves with. These strong but few relationships transfer well in the business world, allowing introvert entrepreneurs to build longstanding, effective relationships with employees and clients they connect with. Having these relationships creates a close-knit work environment bound for success.
Don’t be afraid or turned off by a seemingly “uninterested” personality. Be open to the idea that not every great leader is loud and bursting with wise, exuberant pep talks. If you find yourself in a situation where your future employer identifies as an introvert, give it a chance – it might end up being one of the best partnerships you create!
© Zoe Begopoulos, DemGen Inc. 2014
Start From Day One!
The beginning phases of starting up a business are always hectic. You never feel that you have enough time to do all that you need. This is the most important time to create an operating system. You need to think about everything you need right from day one. Tracking and recording everything from the start will pay off in the end. What seems small and unimportant may in fact be a vital component of running your operation successfully. Details, details, details!
Documentation is Crucial!
Diarize everything from how/where you save files right up to how your full company operates. Ensure that all staff/employees/workers do the same in each aspect of their job. Knowing all procedures within your company will keep it running smoothly. If you don’t feel you have the bandwidth for these procedures, hire professionals to do it! The money you invest will ensure your success!
Foreseeing Problems
Avoiding future issues within your company can be tackled by making notes of steps and procedures. All team members will find value in knowing they can rely on systems put in place to make their job easier. Problems always arise and the availability of how to handle any situation is invaluable.
Develop a Manual
A specific company Operations Manual is a wonderful tool that will benefit the present and future success of your business. Being proactive with this is essential. Document specifically, all procedures within your company. This can be as simple as outlining how to answer a phone call to tracking strategies to grow your business. Each time you hire a new person to your team, you should be able to have them step right in to that position with systems already in place. An Operations Manual will make your small business run like a fine tuned machine!
Implementing and Revising Your Systems
Once you’ve created your systems you will need to revisit them often. Decide what is working and what isn’t. Ask yourself, ‘Have we missed anything?’ Do we need a system for: Opening the office? Booking appointments? Marketing meetings? Etc, etc, etc. Any system that you create, as long as implemented properly, will ultimately free up your time to ensure your business is growing as it should!
© Kim Miller, DemGen Inc. 2014
Entrepreneurs are known for having strength and courage, otherwise they would never branch out on their own to start a business. They’ve succeeded by working an exhausting amount of hours and focusing on their business to the point of ignoring all other parts of their lives.
What can stop most business owners from continuing in their businesses are their fears, their ideas of how things should be and how they feel they aren’t measuring up in comparison with other business owners. Some of the most common fears are:
Not tech savvy.
For many of us, keeping up with advances in technology is not only time consuming but just not interesting enough to spend our time on. With a growing business, family and outside interests that we pursue, educating ourselves on each application that comes along is not high on our list of priorities.
A lack of support.
Asking for help is really difficult for some of us and even more so for those who cherish their independence and built their own business. Family and friends don’t understand why we continue to work at a business when we could just go out and get a job with someone else. When the workload becomes too heavy and they see us struggling, their first suggestion is that we give up, not come up with original ideas on how to keep going.
We are not skilled at sales.
Sales and marketing are the cornerstone of any successful business and for many, particularly the introverts, there is nothing more terrifying than approaching other people to purchase something we are selling. Not all of us are good salespeople. It is either part of your personality or you have to work very hard to overcome the fear of rejection of your products and services which you see as a rejection of yourself.
Fear of not being good enough.
This leads right to the fact that we have a fear of not being good enough. Inside, we are thinking to ourselves, what am I doing running a business? Lack of confidence in what you’re doing, especially after a number of years of success, is usually due to a one time business problem that leads to a feeling of failure and isn’t that what all business owners really fear? Failure, whether it actually exists or we just see it as that.
Resilience is a common trait of all entrepreneurs and facing your fears is just one more hurdle in letting go of expectations and trying to see your business from another angle, that of your customers. Rare is the business owner who does not have at least one of the above fears. Most have learned that in order to get over their fears, they need to educate themselves in the various aspects of running a business that they don’t understand or bring in outside help, such as a virtual assistant or team. This gives them the flexibility to spend time on the things they enjoy about their business and leave the rest to someone else.
© Chris Draper, DemGen Inc. 2014
Image courtesy of incedogroup
At QuantumShift’s leadership development program, one of the many tips that attendees received, was that in order to succeed as an entrepreneur, they would have to dedicate themselves to a life of learning. Focusing on improving yourself and a dedication to knowledge of all types was a main ingredient to having a successful business.
While many balked at first, thinking this meant continuing education, what was really meant by this was learning more about yourself, more about your customers, your product and anything else you were interested in. It was the actual learning experience that brought the owners of these companies to the forefront and helped them keep up with ever changing business demands.
They found it was not so much about balancing learning with their other interests, as it was about priorities. One of those priorities should be to always learn. In today’s quickly evolving business community, knowing what you need to do is just as important as finding the time to do it. We all have the same 24 hours a day, yet some people seem to accomplish all they set out to do, while others don’t do much of anything.
Changing your daily routine will gradually result in a change in your life and these business owners found that the more they became interested in not only various aspects of their business but hobbies and subjects which were far outside of the scope of business, the more they found different ways to provide new services for their customers. The small act of even the simplest changes seemed to activate something that evolved gradually and then began to pick up steam.
Looking back, in the past, what these entrepreneurs were gathering would have been considered knowledge, a general understanding of various skills and principles, but most of us have lost the ability (or interest!) to learn in this way. Discovering a new way to do something routine or adding to what we already know seems to be a lost art.
Amid all of the other tips that these entrepreneurs received, they realized that learning in a classroom or learning a new business skill has somehow become more important than expanding their interests. What small business owners are now finding out is that learning itself is a skill, and if they wish to excel, learning must be practised.
© Chris Draper, DemGen Inc. 2014
One of the key benefits of working with our virtual team is that your key information is backed up within our systems. If disaster strikes and your computer dies, your information is safe with us.
This weekend I got the chance to check out the wonders of the naturally formed ice caves on Crystal Beach. This cold winter allowed Lake Erie to freeze over completely, creating amazing ice caves in the process.
Although Crystal Beach is a bustling summer destination, this tends to be their off-season. It was evident from the drive in that the city was not used to this level of activity.
The final stretch to the beach took 45 minutes, when it usually takes 15 or less because of all of the traffic. I was curious to see how many seasonal businesses would be capitalizing on all of the new potential customers.
By the time we reached our destination, I desperately needed to ‘use the facilities’. I found a restaurant and we vowed to return after we utilized sunlight hours. (It was empty at the time…)
The ice caves were definitely cool, but there were too many people to get many good pictures.
On the way out, we noticed a gathering of firemen and police. A snowmobile had also caught fire on the ice, so we figured that’s why they were there. It turned out, shortly after we left they evacuated everyone because the ice had become unstable.
When we returned to the restaurant it was PACKED and the staff was completely overwhelmed. We waited 10 minutes for them to notice us to bring us menus and clean our table. We were then notified they had already sold out of many menu items. (Apparently their wing special sold out in 26 minutes.)
The prior patrons who sat at our table left a 50¢ tip on a $50+ bill. It was clear that although I understood the staff were simply inundated with sudden tourists, others didn’t feel the same empathy.
The experience really got me thinking about being prepared in business. The best-laid plans in business can always be thrown off by too much business. Some would say that’s not a bad problem to have, but it can backfire.
Although Crystal Beach is prepared for high-activity in the summer season, nature’s brilliance and the subsequent media coverage made the city completely lost when a huge influx of off-season opportunity arrived.
In business, it’s essential to have your future vision mapped out, as well as the systems and processes in place to allow you to scale. We all want our businesses to flourish, but growing too quickly can lead to customer service issues or worse.
If your business became an ‘instant success’ (after 10 years), would you be prepared for all of the activity?
Update: They have decided to destroy the caves, thus ending the impromptu ‘second season’ for Crystal Beach.
© Tamara Smith, DemGen Inc. 2014
Image courtesy of theweathernetwork.com
Many entrepreneurs have trodden the same path in the last several years, following the advice of many, those that tell them they should be a niche brand; that this will give them an advantage over others who offer too much of a variety. After all, don’t numerous businesses do that already?
The mistake is in taking the advice literally. Specialization has turned into such a fad, that many entrepreneurs are only skilled at one thing, leaving them at a loss in an economy that may not need them at the moment. Most business and financial experts will tell you, (especially if you are just starting out), to leave specializing until you have been in business for many years, preferably retired and scaling down. By then you will know what you do best and what interests you the most. By that time you will also feel more secure with a part-time income.
Planning your career path far in advance can leave you wondering if you have made the right choices. Content business owners tend to be those who veered from a predictable path many times, often because they found themselves interested in something else. These interests, whether they realized it at the time or not, added value to what they were offering. They became professionals in many things, created a business that was unique and at the same time attracted more customers with their knowledge of products and services that may have been outside of their usual offers.
While some entrepreneurs feel they should focus on a core message in order to be taken seriously – women in particular – there are others who welcome the generalist approach, fearing they will get stuck in one business and in the future will find they have no way to expand into another. They find that the “following your passion” approach to business leaves a lot of room for accountability and professionalism as well as too many so-so entrepreneurs masquerading as authentic and knowledgeable business people.
The perfect business is one that is a combination of what you are good at and also don’t mind doing. At the same time, it needs to be something that others find value in and will pay you for. Don’t worry that your business won’t be recognized as a niche market. Aim for quality; in your products and services but mostly in how you treat your customers. An established small business can create products for niche markets when it has been around longer and has a loyal and satisfied customer base. It will be known for what it provides and how it provides it, not just for being a brand.
© Chris Draper, DemGen Inc. 2014
Image courtesy of sitepoint
When entering the world of entrepreneurship, you may have already anticipated that building a business takes work. In this space, we see so many stories of what seem to be overnight successes and businesses that just seem to really nail it on the first try. These stories inspire us to build a business around something we’re passionate about and that will also financially support us.
Even though they don’t mean to, sometimes these stories can also create unrealistic or high expectations. The part about building a successful business is absolutely attainable – what sets us up for disappointment is the idea that all of this will happen overnight or with quick and easy fixes.
Understandably, many new small businesses start out with a limited budget and in a business world very focused on ROI, we sometimes get too caught up with the return part of the equation (as in: what am I getting out of this?) rather than understanding that the investment part is equally as important.
When we create these high expectations without putting in the necessary planning, work and resources, it may feel like we’ve ‘failed’ when something doesn’t do as well as we had hoped. This feeling may lead to frustration, dropping projects or abandoning ship much too early, but only because the expectations were skewed!
The reality is that we should treat our business as the opposite of a ‘get rich quick’ scheme. We need to build a solid foundation and then nurture and grow the business organically. We need to do our research and create a business plan that focuses on who our customer is and how we are going to help them. And when we put our business out there into the world – whether it’s a product launch, or a new website or service, we’ll learn from it. We’ll adapt, plan, launch and learn again.
Going into the business building process with realistic expectations and optimism is essential. Understand that the effort that goes into building it will be thorough, involved (and sometimes challenging!). But, also have the optimism that when the right amount of effort is applied and the learning cycle is expected, you’ll be building a business with a solid foundation to continue growing upon.
© Danielle Thomas, DemGen Inc. 2014