All successful businesses need support and as a virtual company, DemGen recruits the best experts in North America to provide you with a turn-key approach to hiring.
The same qualities that are needed in an employee are also indispensable when hiring a virtual member for our team. We’ve created many successful relationships hiring on behalf of our clients and have learned which qualities top the list.
A great work ethic
Work history says it all. Look for extended employment at each company they have worked with. Being able to commit to a job and see it through is important, whether working virtually or on-site. Don’t forget to follow up with an applicant’s previous employers to confirm dates so as to avoid those who jump from job to job.
A good fit
Rather than interviewing an applicant in the traditional way, try having a conversation with them that encompasses more than just their work history. You’ll find out more about them this way – their interests, hobbies that they are passionate about and in the end, just how well they will fit with your company and your other employees. If their goals and values are similar to yours, that is the first sign that they will work well with your company.
Determination
Some may call this persistence or even downright stubbornness but a good employee doesn’t give up easily. They are in it for the long haul and do whatever it takes to get the job done, within reason. Especially with virtual teams, determination is important as your clients are counting on delivery. Determination and reliability go hand in hand to get the job done.
Strong communication skills
Particularly when working virtually but also necessary for anyone dealing with people, an employee who doesn’t communicate well will not be a benefit to your business. Communicating well means balancing a friendly personality with professionalism, being able to ask the right questions and also having a voice that others like. If your employee is using email frequently, they must also have excellent email etiquette. Many businesses lose customers due to what seems like rudeness in an email when the real cause is lack of knowledge.
Sense of humor
Humor may not top most lists, but being able to laugh off the things that really don’t matter is essential in any business. It also helps with productivity! Watch out for employees who get frustrated or upset easily, are overly emotional one minute but fine the next and those who lose their temper often. Your virtual staff will almost always be working with the public and even over the telephone, your customers can tell when the person they are speaking with is smiling.
While there are other qualities that are also important when hiring, looking for these five top qualities will ensure that your new employee is a good fit, can get the job done and will go the distance.
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image courtesy of Brett Jordan
